Legal

Privacy Policy

This Privacy Policy explains how Thornwick Kapsted collects, uses, discloses, and safeguards information when you visit this website or interact with our forms and performance log materials. It is a general template intended for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before relying on it as a binding policy.

Last updated: [date to be inserted]

1. Who We Are

Thornwick Kapsted ("we", "us", "our") operates this website and the associated content, including pages describing our methodology, performance logs, and related materials. References to "the Site" throughout this policy mean this website and any subdomains or associated digital properties we control.

For any questions about this Privacy Policy or our data practices, please use the contact details provided on our Contact page.

2. Information We Collect

We collect information in the following general categories. The exact fields collected may vary depending on which forms or features of the Site you use.

2.1 Information You Provide Directly

When you complete a contact form, request access to performance logs, or otherwise communicate with us, we may collect information such as your name, email address, phone number, company name, and any other details you choose to include in your message.

2.2 Information Collected Automatically

When you browse the Site, certain technical information may be collected automatically, including your IP address, browser type and version, device type, operating system, referring/exit pages, and general usage patterns (such as pages viewed and time spent on the Site). This information is typically collected through standard server logs and, where applicable, cookies or similar technologies.

2.3 Cookies and Similar Technologies

The Site may use cookies or comparable technologies to support basic functionality, remember preferences, and understand how visitors use the Site in aggregate. You can usually configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

3. How We Use Information

We use the information described above for purposes that may include:

  • Responding to inquiries submitted through our contact or access-request forms;
  • Providing, maintaining, and improving the content and functionality of the Site;
  • Understanding aggregate usage trends to inform how we present our methodology and performance log materials;
  • Maintaining the security and integrity of the Site, including detecting and preventing fraudulent or abusive activity;
  • Complying with applicable legal obligations and enforcing our Terms of Service.

We do not use the information we collect to make automated decisions that produce legal or similarly significant effects concerning visitors, and we do not sell personal information to third parties for monetary consideration.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent (for example, when you voluntarily submit a form), our legitimate interests in operating and improving the Site, and compliance with legal obligations that may apply to us. Where our processing relies on consent, you may withdraw that consent at any time by contacting us.

5. How We Share Information

We do not share personal information with third parties except in the limited circumstances described below:

  • Service providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, form processing, analytics, or email delivery, under obligations to protect that information.
  • Legal and compliance: We may disclose information where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Thornwick Kapsted, our users, or others.
  • Business transfers: If Thornwick Kapsted is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy.

We do not knowingly share personal information with third parties for their own independent marketing purposes without your consent.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including responding to your inquiries, maintaining appropriate business records, and complying with legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it in accordance with our internal data handling practices.

7. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information submitted to or collected by the Site.

8. International Data Transfers

If you access the Site from a location outside the jurisdiction in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country. Where such transfers occur, we aim to ensure appropriate safeguards are applied consistent with applicable data protection requirements.

9. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information, subject to certain exceptions;
  • Object to or restrict certain processing activities;
  • Request a copy of your information in a portable format;
  • Withdraw consent previously provided, where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

10. Third-Party Links

The Site may contain links to third-party websites or resources, including those referenced within our performance log or methodology materials. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site before providing any information to it.

11. Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from individuals under the age of applicable legal majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or applicable legal requirements. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we handle information.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please get in touch via our Contact page. We will aim to respond within a reasonable timeframe.